Help debug OXIDE errors

General Q&A
1

Hi

I am getting some errors and weird behavior in OXIDE.

What kind of debugging information should I capture to pass along to support@journeyapps.com to help resolve the issue as soon as possible?

I assume browser console errors would be useful, but what else?

2

Hi @forumfred

This is an excellent question. And yes, browser console errors are very useful indeed.

In general, the more information you can share the better.

  1. Screenshots of the both issue and any error dialogs
  2. Browser console errors
  3. Network request errors are also very valuable (available from browser developer console, Network tab)

Here is a video showing an example of how you can gather the network and console errors if you are not familiar with the process